Frequently Asked Questions
Find answers to common questions about our rustic kitchenware
Are your wooden products food-safe?
Yes, all our handcrafted wooden items are treated with 100% food-grade mineral oils and waxes to ensure they are safe for food preparation and serving.
How should I care for my cast iron cookware?
We recommend hand washing without harsh detergents, drying immediately, and applying a light coat of vegetable oil after each use to maintain the seasoning.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more countries soon.
Can your ceramics be used in the microwave?
Most of our ceramic collections are microwave and dishwasher safe, though we recommend checking the product description for specific handcrafted items.
Do you offer gift wrapping services?
Yes, you can select our 'Country Gift Wrap' option at checkout, which includes eco-friendly kraft paper and a personalized twine-tied note.
What happens if an item arrives damaged?
If your order arrives damaged, please contact our support team within 48 hours with a photo of the item, and we will send a replacement immediately.